Airport

Rental Car Center

 
The Rental Car Center is located near the south entrance of the Airport and is served by 10 companies. Location Map
Arriving Passengers : After collecting your baggage, follow the Rental Car signs to the designated pick-up area on the lower level of the terminal. From there, board the Rental Car shuttle bus. Buses depart every five minutes and reach the Rental Car Center in approximately 10 minutes.  
Departing Passengers : Before your departing flight, please return your vehicle at the Rental Car Center. For transportation from the facility to your terminal, board the Rental Car Shuttle.
The City of Dallas owns and operates Dallas Love Field, one of the finest general-purpose airports in the world. The airfield is located seven miles northwest of the downtown central business district and is managed by the City's Department of Aviation.

Dallas Love Field provides the best that can be offered in a convenient, efficient airport , serving both commercial airline and corporate user needs. Located in the heart of Dallas , Herb Kelleher Way (formerly Cedar Springs Road) at Mockingbird, the airfield is 20 minutes from the Downtown Convention Center, West End, Infomart, and the Dallas Market Center.

Love Field is self-supported through reasonable user fees and charges, with no cost to the taxpayer . Activities at Love Field generate funds that contribute to the local tax base. The airport serves another important function in the community as an essential employer and service provider to the businesses and citizens of Dallas.

Love Field is fully equipped with all of the necessary aeronautical lighting, airport marking and air navigation radio aids to ensure its accessibility to aircraft even under highly adverse weather conditions. Its long parallel runways are enhanced with state of the art visual approach lighting aids and four instrument landing systems. Love Field also has a crosswind runway. Other features include surveillance radar services, a windshear warning system and an FAA air traffic control tower that provides services 24 hours a day.

Seven full service fixed base operators (FBOs) at Love Field provide general aviation users with a wide variety of services including fuel, maintenance, hangar rentals, and charters. FBOs at Love Field are well equipped to handle executive needs providing first class amenities such as meeting rooms, car rentals, limousine service and restaurants. Love Field is served by Southwest Airlines, Virgin America Airlines, United Airlines, Seaport Airlines and Delta Airlines.

Love Field serves as the front door to Dallas for seven million passengers a year providing a vital link in the economy of the City of Dallas, the region and the nation.

Mission Statement

It is our mission to provide a safe, efficient and user-friendly airport system by being responsive to customer and community concerns while continuously improving services to both commercial and general aviation operators.

We accomplish our mission through the concerted efforts of the following divisions:

The Environmental Affairs Division continually addresses environmental issues associated with operating the airport system by ensuring: 1) compliance with federal, state, and local laws and regulations; 2) that appropriate control measures are taken to minimize and/or mitigate any adverse impact on the environment; and 3) a commitment to address the environmental issues while protecting the integrity of the surrounding communities.

The Finance and Administration Division is responsible for the finance, budget and human resource functions of the Aviation Department. This includes developing and administering the departmental budgets, ensuring prompt payments to service providers and suppliers, collecting revenues, and providing a skilled workforce.

The Airport Operations Division includes four sub-divisions, each with specific functions or areas of responsibility: Operations Division, Field Maintenance Division, Building Maintenance Division, and the Custodial Division. Together, these divisions oversee the daily activities at the airport to ensure compliance with all regulatory requirements and perform all of the functions necessary to maintain a clean, safe, secure, and efficient environment for the traveling public, aircraft operators, airport tenants and Department of Aviation employees.

The Property Management Division enhances the department's real estate assets by seeking new commercial development and redevelopment of aviation use properties; work with existing and potential aviation tenants to meet customer/user demands in real estate related transactions; ensure quality customer care and highest and best use of Aviation Department controlled facilities; ensure compliance with lease obligations and identify potential departmental needs relative to all real estate related issues.
800 777 5500 800 327 9633
972 574 4130
800 331 1212
800 527 0700
866 434 2226 972 586 1100
972 574 3360 972 453 4759
800 654 3131
 
972 615 5400
800 227 3876
972 456 5980

Services

Airline Clubs
American Airlines Admirals Club - A24, B6, C20, D24
British Airways Lounge - D21
Continental Presidents Club - E7
Delta Air Lines Crown Room - E10
Korean Air Lounge - D21

Lufthansa Lounge - D21
Priority Pass - B30, D21, E7, E10
The Club at DFW - D21
United Red Carpet Club - B30
Business
ATMs - Inside Security - A13, A20, A37, B12, B14, B33, C8, C21, C28, D7, D12, D22, D33, D37, E8, E14, E32
ATMs - Outside Security - A24, B10, C12, D15 Bag Claim, D30 AAFCU , D30 Bag Claim, E15, E38 Bag Claim, Terminal D International Arrivals
American Airlines Credit Union - A24 (Outside Security), B10 (Outside Security), C12 (Outside Security), D30 (Outside Security)
Fax Machine - B14 (Guest Services Center), B30 Bag Claim (Outside Security - Travelers Aid), D15 Bag Claim (Outside Security - Travelers Aid)
FedEx Drop Box - A20, B14, C2, D23, E14
Laptop Rental (PowerPort) - A13, B12, C12, D12, D30, E11

Pre-Paid Long Distance Phone Cards - Throughout Terminal A, Throughout Terminal B, Throughout Terminal C, Throughout Terminal D, Throughout Terminal E
Samsung mobile Travel Center - A13, A29, B8, B28, C8, C27, E8, E31
TDD Phones - Throughout Terminal A, Throughout Terminal B, Throughout Terminal C, Throughout Terminal D, Throughout Terminal E
U.S. Mail Drop & Stamp Machine - A14, B14, C12, D23, E11
Western Union (Travelers Aid) - B30 Bag Claim (Outside Security), D15 Bag Claim (Outside Security)
Children's Play Areas
McDonald's Play Area - D33

Pepsi Junior Flyer's Club - B12, C14
Entertainment
InMotion Entertainment - D10, D31, E16
McDonald's Play Area - D33

Pepsi Junior Flyer's Club - B12, C14
Internet Access
Cellular Broadband - Throughout Terminal A, Throughout Terminal B, Throughout Terminal C, Throughout Terminal D, Throughout Terminal E
Free Power & Free Wired Internet - A20, B35
Guest Services Center - B14

PowerPort Internet - A13, B12, C12, D12, D30, E11
Samsung mobile Travel Center - A13, A29, B8, B28, C8, C27, E8, E31
Wi-Fi (T-Mobile) - Throughout Terminal A, Throughout Terminal B, Throughout Terminal C, Throughout Terminal D , Throughout Terminal E
Personal
Barber Shop - C17
Barber Shop/Salon - B24
DFW Airport Interfaith Chaplaincy - A22 (Outside Security), B28 (Inside Security), C15 (Outside Security), D21, E4 (Inside Security)
Luggage Cart - Throughout Terminal A, Throughout Terminal B, Throughout Terminal C, Throughout Terminal D, Throughout Terminal E
Manicure - A24, B24, D20

Massage Chair (electric) - A13, A18, A20, A29, B20, B24, B30, C6, C11, C15, C17, C20, C24, C27, D22, E11, E32
Massage Therapist - A24, B24, D20
Shoe Shine - A14, A23, A35, B10, B20, B28, C10, C17, C27, D21, D25, D36, E14, E36
USO Center - B15
XpresSpa - A24, D20
Power Charging
Free Power & Free Wired Internet - A20, B35
Guest Services Center - B14
Massage Chair (electric) - A13, A18, A20, A29, B20, B24, B30, C6, C11, C15, C17, C20, C24, C27, D22, E11, E32

PowerPort - A13, B12, C12, D12, D30, E11
Samsung mobile Travel Center - A13, A29, B8, B28, C8, C27, E8, E31
Technology Services
Airport Wireless - A36, B10
Apple Electronics (Automated Shopping) - A29, B12, C2, C8, D24
Best Buy Express - B29, E33
Cellular Broadband - Throughout Terminal A, Throughout Terminal B, Throughout Terminal C, Throughout Terminal D, Throughout Terminal E
Cellular and Computer Accessories Store - A17
Free Power & Free Wired Internet - A20, B35
Guest Services Center - B14
Massage Chair (electric) - A13, A18, A20, A29, B20, B24, B30, C6, C11, C15, C17, C20, C24, C27, D22, E11, E32

NeatReceipts - A17, C7
PowerPort - A13, B12, C12, D12, D30, E11
Samsung Product Display - C27
Samsung mobile Travel Center - A13, A29, B8, B28, C8, C27, E8, E31
Sony Electronics (Automated Shopping) - A13, C11, D20
Techshowcase - C10
Wi-Fi (T-Mobile) - Throughout Terminal A, Throughout Terminal B, Throughout Terminal C, Throughout Terminal D , Throughout Terminal E
Travel
Currency Exchange (Travelex) - D11, D22 (Outside Security), D24, D36, International Re-Check Area
Security Checkpoint Mailers - A12, A21, A35, B9, B19, B30, B33, C10, C21, C31, D16, D23, D30, E7, E8, E15, E33
TaxFree Shopping - D30 (Outside Security)

Travel Insurance (Travelex) - D11, D22 (Outside Security), D24, D36, International Re-Check Area
Travelers Aid - B30 Bag Claim (Outside Security), D15 Bag Claim (Outside Security)

 

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